Learner Guide-ICTSAS442 Provide first-level remote help desk support New Unit Core units BSBCNV511 Take instructions

Core units BSBCNV511 Take instructions in relation to a conveyancing transaction BSBCNV512 Finalise the conveyancing transaction BSBCNV611 Interpret a legal document and provide advice in a conveyancing transaction BSBCNV612 Identify and apply legal requirements for a conveyancing transaction BSBCNV613 Prepare legal documents for a conveyancing transaction BSBCNV614 Apply principles of trust accounting BSBCNV615 Interpret search results for a conveyancing transaction BSBCNV616 Comply with tax obligations in a conveyancing transaction BSBLEG522 Apply legal principles in contract law matters Elective units BSBLEG421 Apply understanding of the Australian legal system Group A BSBLEG523 Apply legal principles in tort law matters Group A BSBLEG528 Apply legal principles in property law matters Group A FNSACC413 Make decisions in a legal context Group A FNSINC401 Apply principles of professional practice to work in the financial services industry Group A BSBPEF501 Manage personal and professional development Group B * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBSUS401 Implement and monitor environmentally sustainable work practices FBPRBK3016 Control and order bakery stock FBPRBK4004 Develop baked products FBPRBK4006 Coordinate baking operations FDFFS4001A Supervise and maintain a food safety plan FDFOHS4002A Maintain OHS processes SITXHRM001 Coach others in job skills Elective units FBPRBK3005 Produce basic bread products FBPRBK3011 Produce frozen dough products FBPRBK4007 Assess and evaluate bread products BSBSMB405 Monitor and manage small business operations BSBSMB407 Manage a small team SITHPAT005 Produce petit fours SITHPAT006 Produce desserts * We can develop additional elective units that are not listed on request (Please contact us for further information)

CPCCCA3010A Install and replace windows and doors

codes and specifications UEEDV0005 Install and maintain cabling for multiple access to telecommunication services UEERE0001 Apply environmentally and sustainable procedures in the energy sector Elective units BSBOPS203 Deliver a service to customers CPCWHS1001 Prepare to work safely in the construction industry HLTAID009 Provide cardiopulmonary resuscitation UEECO0016 Receive and store materials and equipment for electrotechnology work UEECO0017 Source and purchase material/parts for installation or service jobs * We can develop additional elective units that are not listed on request (Please contact us for further information)

codes and specifications UEECO0023 Participate in electrical work and competency development activities UEEEL0003 Arrange circuits

Learner Guide-ICTSAS442 Provide first-level remote help desk support New Unit Core units BSBCNV511 Take instructionsOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce