SCORM Compliant Package-CHCADV002 Provide advocacy and representation services SIF Units of competency MSMWHS110 Follow

Units of competency MSMWHS110 Follow emergency response procedures MSMWJ303 Operate a vacuum loading system MSMWHS200 Work safely MSMPER200 Work in accordance with an issued permit * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBCUS403 Implement customer service standards FNSINC411 Conduct work according to professional practices in the financial services industry FNSINC402 Develop and maintain in-depth knowledge of products and services used by an organisation or sector FNSINC503 Identify situations requiring complex ethical decision making FNSRSK411 Apply risk management strategies to own work Elective units FNSSAM401 Sell financial products and services FNSSAM402 Implement a sales plan FNSSAM403 Prospect for new clients FNSINC504 Apply ethical frameworks and principles to make and act upon decisions BSBSMB407 Manage a small team BSBWOR501 Manage personal work priorities and professional development FNSCUS402 Resolve disputes * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency FNSFLT503 Promote basic financial literacy skills FNSFLT501 Assist customers to budget and manage own finances FNSFLT502 Facilitate customer awareness of the Australian financial system and markets * We can develop additional elective units that are not listed on request (Please contact us for further information)

service and maintain low temperature systems UEERA0053 Install

Core units FBPFSY2002 Apply food safety procedures FBPOPR2069 Use numerical applications in the workplace FBPRBK2002 Use food preparation equipment to prepare fillings FBPRBK3001 Produce laminated pastry products FBPRBK3002 Produce non laminated pastry products FBPRBK3005 Produce basic bread products FBPRBK3006 Produce savoury bread products FBPRBK3007 Produce specialty flour bread products FBPRBK3008 Produce sponge cake products FBPRBK3009 Produce biscuit and cookie products FBPRBK3010 Produce cake and pudding products FBPRBK3014 Produce sweet yeast products FBPRBK3015 Schedule and produce bakery production FBPRBK3018 Produce basic artisan products FBPWHS2001 Participate in work health and safety processes Electives FBPRBK3003 Produce specialist pastry products FBPRBK3017* Operate plant baking processes FBPRBK4001* Produce artisan bread products SITXHRM001 Coach others in job skills * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-CHCADV002 Provide advocacy and representation services SIF Units of competency MSMWHS110 Follow* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.