Learning and Assessment Kit-UEECS0032 Support computer hardware and software for engineering applications UET Core units AURAEA004 Manage environmental

Core units AURAEA004 Manage environmental and sustainability best practice in an automotive workplace AURAMA005 Manage complex customer issues in an automotive workplace AURAMA006 Contribute to planning and implementing business improvement in an automotive workplace BSBFIM501 Manage budgets and financial plans BSBMGT502 Manage people performance BSBWHS501 Ensure a safe workplace Elective units BSBCUS501 Manage quality customer service BSBMGT517 Manage operational plan BSBWOR501 Manage personal work priorities and professional development BSBWOR502 Lead and manage team effectiveness BSBHRM405 Support the recruitment

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

HLTINF004 Manage the prevention and control of infection

Core units MSS015021 Measure and report carbon footprint of a product or product class MSS015022 Develop strategies for more sustainable use of resources MSS015025 Develop a business case for sustainability improvements MSS015026 Develop strategic sustainability plans MSS015027 Implement sustainability plans Elective units MSS014008 Improve sustainability through readily implementable change MSS015011 Conduct a sustainability energy audit MSS015023 Design sustainable product or process MSS015024 Develop required sustainability reports MSS015028 Conduct a sustainable water use audit MSS015030 Conduct an emissions audit MSS015035 Report to Global Reporting Initiative guidelines MSMENV672 Develop workplace policy and procedures for environmental sustainability MSS025017 Assist with assessing site environmental indicators MSS025018 Assess the environmental risk and impact of a project activity or process BSBMGT516 Facilitate continuous improvement BSBPMG517 Manage project risk BSBPMG518 Manage project procurement BSBPMG519 Manage project stakeholder engagement BSBPMG522 Undertake project work * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCCCS006 Facilitate individual service planning and delivery CHCCOM002 Use communication to build relationships CHCDEV001 Confirm client developmental status CHCDIV001 Work with diverse people CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCLEG001 Work legally and ethically CHCPRT001 Identify and respond to children and young people at risk CHCPRT003 Work collaboratively to maintain an environment safe for children and young people CHCPRT005 Work within a practice framework HLTWHS001 Participate in workplace health and safety Elective units CHCFAM004 Facilitate changeovers CHCFAM005 Facilitate and monitor contact CHCFAM006 Assist families to self-manage contact CHCMHS007 Work effectively in trauma informed care CHCCCS016 Respond to client needs CHCFAM003 Support people to improve relationships * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-UEECS0032 Support computer hardware and software for engineering applications UET Core units AURAEA004 Manage environmentalOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to