PowerPoint-SITXCCS015 Enhance customer service experiences MSM Units of competency AURVTN035 Apply

Units of competency AURVTN035 Apply original equipment manufacturer repair procedures during vehicle repairs AURAMA005 Manage complex customer issues in an automotive workplace AURANN011 Estimate and quote automotive body repairs * We can develop additional elective units that are not listed on request (Please contact us for further information)

neck and shoulder massages for relaxation Group C SHBXCCS004 Recommend products and services Group C SIRRINV001 Receive and handle retail stock Group C SIRRMER001 Produce visual merchandise displays Group C * We can develop additional elective units that are not listed on request (Please contact us for further information)

diseases and disorders AHCSOL305 Prepare growing media AHCWRK315 Respond to emergencies AHCWRK320 Apply environmentally sustainable work practices HLTAID011 Provide first aid TLIA0015 Organise receival and despatch operations TLID0016 Operate a forklift * We can develop additional elective units that are not listed on request (Please contact us for further information)

diseases and disorders AHCSOL304 Implement soil improvements for garden and turf areas AHCTRF309 Implement a grassed area maintenance program AHCWHS302 Contribute to workplace health and safety processes Electives AHCARB314 Implement a tree maintenance program AHCCHM304 Transport and store chemicals AHCCHM307 Prepare and apply chemicals to control pest

enabling accurate determination of a learner’s core skill levels

PowerPoint-SITXCCS015 Enhance customer service experiences MSM Units of competency AURVTN035 ApplyOur PowerPoint presentations support trainers to deliver effective, engaging and compliant classroom or webinar delivery of a qualification or unit. PowerPoint presentation The PowerPoint presentation supports the trainer teacher in creating an interactive learning environment. We provide all documents to you in Microsoft Office format, so you can easily customise them as required. You are free to rebrand and reproduce these within your registered