Vocational Placement Kit-SIT30116 Certificate III in Tourism CPC procedures and programs to meet

procedures and programs to meet legislative requirements Elective units BSBCUS402 Address customer needs Group A BSBMGT401 Show leadership in the workplace Group A BSBMKG419 Analyse consumer behaviour Group A BSBWOR403 Manage stress in the workplace Group A BSBHRM405 Support the recruitment

) machines UEEEL0020 Solve problems in low voltage a

Units of competency SITXWHS002 Identify hazards

Core units CHCCCS019 Recognise and respond to crisis situations CHCCSL001 Establish and confirm the counselling relationship CHCCSL002 Apply specialist interpersonal and counselling interview skills CHCCSL003 Facilitate the counselling relationship and process CHCCSL004 Research and apply personality and development theories CHCCSL005 Apply learning theories in counselling CHCCSL006 Select and use counselling therapies CHCCSL007 Support counselling clients in decision-making processes CHCCSM005 Develop

Core units CHCCSS001 Work effectively in community safety services CHCDIV001 Work with diverse people BSBXTW301 Work in a team HLTAID011 Provide First Aid HLTWHS001 Participate in workplace health and safety Elective Units CHCAOD002 Work with clients who are intoxicated CHCCCS014 Provide brief interventions CHCCCS019 Recognise and respond to crisis situations CHCCCS020 Respond effectively to behaviours of concern CHCCCS033 Identify and report abuse CHCCOM002 Use communication to build relationships CHCCOM005 Communicate and work in health or community services * We can develop additional elective units that are not listed on request (Please contact us for further information)

Vocational Placement Kit-SIT30116 Certificate III in Tourism CPC procedures and programs to meetA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.