Units of competency ICTSAS305 Provide ICT advice to clients ICTWOR306 Resolve technical enquiries using multiple information systems ICTWOR308 Provide customer service to telecommunications customers * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units SITHFAB021 Provide responsible service of alcohol SITHIND006 Source and use information on the hospitality industry SITHIND008 Work effectively in hospitality service SITXCCS014 Provide service to customers SITXCOM007 Show social and cultural sensitivity SITXFIN007 Process financial transactions SITXFSA005 Use hygienic practices for food safety SITXHRM007 Coach others in job skills SITXWHS005 Participate in safe work practices Elective units SIRXCEG008 Manage disrespectful
Assessment of best practice holistic delivery
Core units CPCCCM2006 Apply basic levelling procedures CPCCLSF2001 Licence to erect
policies and procedures in the construction industry CPCCCM2010B Work safely at heights CPCCCM3001C Operate elevated work platforms CPCCPD2012A Use painting and decorating tools and equipment CPCCPD3021A Prepare surfaces for painting CPCCPD3023A Apply texture coat paint finishes by brush
PowerPoint-CPCCCA3016 Construct, assemble and install timber external stairs Learner Resources (Skill Set) Units of competency ICTSAS305 ProvideOur PowerPoint presentations support trainers to deliver effective, engaging and compliant classroom or webinar delivery of a qualification or unit. PowerPoint presentation The PowerPoint presentation supports the trainer teacher in creating an interactive learning environment. We provide all documents to you in Microsoft Office format, so you can easily customise them as required. You are free to rebrand and reproduce these within your registered