SCORM Compliant Package-PMAOMIR418 Coordinate incident response Advanced Diploma aggressive or abusive customers SIRXECM002

aggressive or abusive customers SIRXECM002 Prepare digital content SIRXMKT002 Use social media to engage customers SIRXCHA001 Facilitate the change process * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency ICTCBL320 Jumper metallic conductor cable in the access network ICTCBL249 Haul underground cable for installation and maintenance work ICTCBL253 Construct underground telecommunications infrastructure ICTCBL211 Install an above ground equipment enclosure ICTPMG201 Prepare site for support installation ICTCBL250 Haul and fix aerial cable * We can develop additional elective units that are not listed on request (Please contact us for further information)

sort and mark timber materials FWPCOT2260 Tally material FWPCOR3204 Visually assess materials * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CUAACD301 Produce drawings to communicate ideas SIRRMER004 Develop visual merchandising creative concepts SIRRMER005 Implement visual merchandising concepts SIRRMER006 Achieve visual merchandising targets SIRRMER007 Design and install visual merchandising displays SIRRMER010 Style using visual merchandising aids SIRRMER011 Design and install merchandise signage SIRXWHS002 Contribute to workplace health and safety Elective units BSBDES301 Explore the use of colour BSBDES302 Explore and apply the creative design process to 2D forms BSBDES303 Explore and apply the creative design process to 3D forms BSBDES305 Source and apply information on the history and theory of design CUAACD302 Produce computer-aided drawings CUADIG304 Create visual design components CUADRA301 Produce drawings SIRXECM002 Prepare digital content * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency FWPCOT3226 Assess timber for manufacturing potential FWPCOR2205 Follow WHS policies and procedures TLID1001 Shift materials safely using manual handling methods FWPTMM2205 Cut material to length and angles FWPCOT3234 Cut material using CNC sizing machines * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-PMAOMIR418 Coordinate incident response Advanced Diploma aggressive or abusive customers SIRXECM002* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.