Training and Assessment Strategy-FNSSS00017 Custody and Operations Skill Set Learner Resources (Skill Set) aggressive or abusive customers SIRXECM002

aggressive or abusive customers SIRXECM002 Prepare digital content SIRXMKT002 Use social media to engage customers SIRXCHA001 Facilitate the change process * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURASA102 Follow safe working practices in an automotive workplace AURETK002 Use and maintain electrical test equipment in an automotive workplace AURETR006 Solder electrical wiring and circuits AURETR007 Apply knowledge of automotive electrical circuits and wiring systems AURETR008 Remove and replace electrical units and assemblies AURETR009 Install vehicle lighting and wiring systems AURETR011 Install basic ancillary electrical systems and components AURETR112 Test and repair basic electrical circuits AURETR115 Inspect

test and maintain exhaust systems on diesel engine systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

insurance and legal requirements BSBSMB421 Manage small business finances AHCBUS515 Prepare estimates

tools and equipment to preserve biosecurity AHCECR202 Maintain wildlife habitat refuges AHCECR203 Perform basic ecological restoration works AHCECR201 Capture digital media for fieldwork AHCPCM202 Collect

Training and Assessment Strategy-FNSSS00017 Custody and Operations Skill Set Learner Resources (Skill Set) aggressive or abusive customers SIRXECM002You can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.