SCORM Compliant Package-SITXCCS015 Enhance customer service experiences BSB personal effects and items to

personal effects and items to maintain security CPPSEC2109 Monitor and control access and exit of persons and vehicles from premises CPPSEC2110 Monitor and control individual and crowd behaviour to maintain security CPPSEC2111 Apply security procedures to manage intoxicated persons CPPSEC2112 Apply security procedures to remove persons from premises CPPSEC2113 Escort and protect persons and valuables HLTAID011 Provide first aid * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBOPS304 Deliver and monitor a service to customers CPCCCM2004 Handle construction materials CPCCCM2012 Work safely at heights CPCCCM3001 Operate elevated work platforms up to 11 metres CPCCCM3003 Work safely around electrical sources

diseases and disorders AHCWRK204 Work effectively in the industry AHCCHM304 Transport and store chemicals AHCCHM307 Prepare and apply chemicals to control pest

haul and dump truck operations RIIPEO201E Conduct conveyor operations RIISAM205E Cut

sawmill operations and sawmilling equipment FWPSAW3247 Replace tungsten tips FWPSAW3251 Apply principles of blade design to sawing procedures Elective units FWPCOR2201 Work effectively in the forest and forest products industry FWPCOR2202 Communicate and interact effectively in the workplace FWPCOR3201 Implement safety

SCORM Compliant Package-SITXCCS015 Enhance customer service experiences BSB personal effects and items to* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.