SCORM Compliant Package-CHCECD002 Deliver and monitor contracted employment services SIT An assessment tool is comprised

An assessment tool is comprised of a number of components which ensure assessment is conducted in a manner that is fair

Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use

mobile homes and mobile workplaces MEM03001B Perform manual production assembly MEM05005B Carry out mechanical cutting MEM11010B Operate mobile load shifting equipment MEM14004A Plan to undertake a routine task MEM15024A Apply quality procedures MEM18001C Use hand tools * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency TAETAS501 Undertake organisational training needs analysis TAEASS504 Develop and implement recognition strategies TAEICR501 Work in partnership with industry

Units of competency CUAWRT601 Write scripts CUAWRT602 Edit scripts CUAWRT512 Develop storylines and treatments * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-CHCECD002 Deliver and monitor contracted employment services SIT An assessment tool is comprised* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.