Units of competency SIRXCEG002 Assist with customer difficulties BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)
AUAMA004 Coordinate automotive project activities AUMFTA006 Develop research reports on vehicle design
Units of competency ICTCBL330 Splice and terminate optical fibre cable for telecommunications projects ICTBWN308 Work safely on live optical fibre installations ICTWHS204 Follow work health and safety and environmental policy and procedures ICTBWN302 Install optical fibre splitters in fibre distribution hubs ICTCBL316 Install ribbon fibre cable in the FTTX distribution network ICTBWN307 Use optical measuring instruments ICTTEN318 Inspect
Core units BSBLDR401 Communicate effectively as a workplace leader BSBPMG522 Undertake project work BSBRSK401 Identify risk and apply risk management processes BSBWHS401 Implement and monitor WHS policies
monitor and report on compliance systems BSBWOR502 Lead and manage team effectiveness BSBWOR404 Develop work priorities RIIRIS301D Apply risk management processes BSBWHS401 Implement and monitor WHS policies
Assessment Kit-BSBINS309 Maintain business records NUR Units of competency SIRXCEG002 AssistOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of