SCORM Compliant Package-MSL954007 Obtain representative samples in accordance with sampling plan New health and well-being education CHCFAM009

health and well-being education CHCFAM009 Facilitate family intervention strategies CHCFAM005 Facilitate and monitor contact CHCFAM006 Assist families to self-manage contact CHCCCS016 Respond to client needs CHCFAM003 Support people to improve relationships * We can develop additional elective units that are not listed on request (Please contact us for further information)

test and maintain diesel engine systems and their ancillary systems RIIDES303D Inspect

Units of competency CUAPRP413 Make props using mixed media CPCCWHS1001 Prepare to work safely in the construction industry CUAWHS312 Apply work health and safety practices CUAPRP201 Develop basic prop construction skills CUAPRP412 Use casting and moulding techniques to make props * We can develop additional elective units that are not listed on request (Please contact us for further information)

present and debate ideas BSBCRT413 Collaborate in a creative process BSBESB406 Establish operational strategies and procedures for new business ventures BSBOPS402 Coordinate business operational plans BSBTEC201 Use business software applications CPPBDN4107 Investigate construction methods for Class 1 and 10 buildings CUAACD312 Produce computer-aided drawings CUADES301 Explore the use of colour CUADES305 Source and apply information on the history and theory of design CUADES411 Generate design solutions * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units FNSASIC314 Provide Tier 2 general advice in general insurance FNSASIC315 Provide Tier 2 personal advice in general insurance FNSIBK412 Implement new and renewed insurance program for insurance broking clients FNSIBK413 Place client insurances with insurer and confirm insurance cover with clients FNSIBK414 Provide a claims service to insurance broking clients FNSIBK415 Meet compliance requirements relating to insurance broking FNSIBK416 Deliver insurance broking services FNSINC412 Apply and maintain knowledge of financial products and services Elective units BSBCMM411 Make a presentation BSBOPS305 Process customer complaints BSBOPS404 Implement customer service strategies BSBOPS505 Manage organisational customer service * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-MSL954007 Obtain representative samples in accordance with sampling plan New health and well-being education CHCFAM009* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.