Training and Assessment Strategy-BSB40315 Certificate IV in Customer Engagement Training and Assessment Strategy Core units BSBTEC302 Design and

Core units BSBTEC302 Design and produce spreadsheets BSBXCM301 Engage in workplace communication FNSACC314 Conduct business activities using a computerised accounting system FNSACC321 Process financial transactions and extract interim reports FNSACC322 Administer subsidiary accounts and ledgers FNSACC323 Perform financial calculations FNSINC311 Work together in the financial services industry Elective Units BSBHRM416 Process payroll BSBINS307 Retrieve information from records BSBINS309 Maintain business records FNSACC421 Prepare financial reports * We can develop additional elective units that are not listed on request (Please contact us for further information)

AMPMGT801 Manage financial performance AMPMGT802 Provide strategic leadership MSS407024 Prepare for and implement change AMPMGT811 Develop and manage international business operations * We can develop additional elective units that are not listed on request (Please contact us for further information)

The LLN kits are written for each qualification

ethics and privacy in an ICT environment ICTICT401 Determine and confirm client business requirements ICTICT408 Create technical documentation ICTSAS307 Install

SISOCYT004 Ride off road bicycles on easy trails Group A

Training and Assessment Strategy-BSB40315 Certificate IV in Customer Engagement Training and Assessment Strategy Core units BSBTEC302 Design andYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.