SCORM Compliant Package-MSMENV672 Develop workplace policy and procedures for environmental sustainability Pre-order Units of competency SISSSCO015 Prepare

Units of competency SISSSCO015 Prepare participants for sport competition HLTAID011 Provide First Aid SISSSPT001 Implement sport injury prevention and management strategies * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBTWK201 Work effectively with others SITHIND006 Source and use information on the hospitality industry SITHIND007 Use hospitality skills effectively SITXCCS011 Interact with customers SITXCOM007 Show social and cultural sensitivity SITXWHS005 Participate in safe work practices Elective units SITXFSA005 Use hygienic practices for food safety SIRXSLS001 Sell to the retail customer BSBCMM211 Apply communication skills BSBTEC201 Use business software applications BSBSUS211 Participate in sustainable work practices BSBFIN302 Maintain financial records * We can develop additional elective units that are not listed on request (Please contact us for further information)

test and terminate optical fibre cable on customer premises ICTTEN208 Use electrical skills when working with telecommunications networks ICTCBL303 Install and terminate coaxial cable ICTCBL247 Install

Core units FNSCRD401 Assess credit applications FNSCRD402 Establish and maintain appropriate security FNSCRD403 Manage and recover bad and doubtful debts FNSCRD404 Utilise the legal process to recover outstanding debt FNSCRD405 Manage overdue customer accounts FNSCUS402 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Elective units BSBCUE203 Conduct customer engagement BSBCMM301 Process customer complaints BSBCNV506 Establish and manage a trust account * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency RIISAM203D Use hand and power tools RIIWHS201D Work safely and follow WHS policies and procedures RIICCM206D Support plant operations RIICOM201D Communicate in the workplace RIICRC309D Conduct stabiliser operations * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-MSMENV672 Develop workplace policy and procedures for environmental sustainability Pre-order Units of competency SISSSCO015 Prepare* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.