SCORM Compliant Package-VU21510 Take notes from complex aural texts for further study UEP Core units ICTTEN202 Use hand

Core units ICTTEN202 Use hand and power tools ICTTEN208 Use electrical skills when working with telecommunications networks ICTTEN211 Work effectively in a telecommunications network environment ICTWHS204 Follow work health and safety and environmental policy and procedures ICTWOR308 Provide customer service to telecommunications customers Elective units BSBSUS201 Participate in environmentally sustainable work practices CPCCWHS2001 Apply WHS requirements

Units of competency SITHACS002 Provide housekeeping services to guests SITHACS001 Clean premises and equipment SITXWHS001 Participate in safe work practices SITHACS003 Prepare rooms for guests * We can develop additional elective units that are not listed on request (Please contact us for further information)

hardware and software problems BSBSUS401 Implement and monitor environmentally sustainable work practices ICTSAS310 Install

Core units VU22619 Analyse and participate in complex conversations VU22635 Present and listen to complex oral presentations in an employment or professional context Employment Specialisation BSBWRT401 Write complex documents VU22637 Read and write complex texts for employment Professional Specialisation VU22638 Critically read and write formal letters and complex prose texts for professional purposes VU22639 Critically read

Core units MEM06007 Perform basic incidental heat/quenching

SCORM Compliant Package-VU21510 Take notes from complex aural texts for further study UEP Core units ICTTEN202 Use hand* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.