Units of competency SIRXCEG002 Assist with customer difficulties BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units AHCBUS511 Manage enterprise staff requirements AHCPCM507 Diagnose plant health problems AHCPHT511 Develop a horticultural production plan AHCWHS503 Manage workplace health and safety processes AHCWRK521 Plan
Our unit class activities books support your learners to understand the underpinning knowledge of the training package
Core units CHCDIV001 Work with diverse people CHCECE054 Encourage understanding of Aboriginal and/or Torres Strait Islander Peoples cultures CHCEDS033 Meet legal and ethical obligations in an education environment CHCEDS045 Support student mathematics learning CHCEDS059 Contribute to the health
implement and test enterprise communication solutions ICTNWK562 Configure internet gateways (Release 1) ICTDBS507 Integrate databases with websites ICTCYS407 Gather
Training and Assessment Strategy-BSB61015 Advanced Diploma of Leadership and Management Self-Study Guide Units of competency SIRXCEG002 AssistYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.