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procedures and programs to meet legislative requirements Elective units MSFGG4009 Apply standards and codes of practice for the glass industry MSFGG4010 Use glass industry data systems MSFGG4011 Manage glass industry production scheduling MSFGG4012 Perform laser measurement and levelling for glass windows and doors in buildings BSBCUS501 Manage quality customer service BSBLDR403 Lead team effectiveness BSBPMG409 Apply project scope management techniques BSBCUS402 Address customer needs BSBRSK401 Identify risk and apply risk management processes * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency RIICRC318D Cure concrete RIICRC313E Conduct concrete road curing and texturing operations RIICCM206D Support plant operations RIISAM201D Handle resources and infrastructure materials and safely dispose of nontoxic materials RIICRC317D Finish concrete pavements * We can develop additional elective units that are not listed on request (Please contact us for further information)
aggressive or abusive customers If you require RPL Kits with comprehensive benchmarking
diseases and disorders AHCSOL303 Implement soil improvements for garden and turf areas Elective units AHCARB301 Implement a tree maintenance program AHCPCM304 Report on health and condition of trees AHCARB303 Perform pruning operations AHCARB305 Dismantle trees AHCARB306 Undertake aerial rescue AHCLSC304 Erect timber structures and features AHCARB308 Install cable and bracing AHCARB309 Implement a tree protection program AHCBER301 Work effectively in an emergency disease or plant pest response AHCBIO302 Identify and report unusual disease or plant pest signs AHCBER303 Carry out emergency disease or plant pest control procedures at infected premises * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units FNSCRD401 Assess credit applications FNSCRD412 Establish and maintain appropriate security options for credit facilities FNSCRD415 Manage overdue customer accounts FNSCUS412 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Electives BSBLDR411 Demonstrate leadership in the workplace BSBLDR414 Lead team effectiveness BSBOPS305 Process customer complaints If you require RPL Kits with comprehensive benchmarking
RPL Kit-BSBSS00126 Contact Centre Skill Set PowerPoint procedures and programs to meetOur RPL Kits are developed to assist in making valid assessment decisions whilst remaining compliant with training standards. The RPL Kits are written for each qualification and include carefully designed documentation and simple instructions for evidence submission. The kit is designed to cover all units requirements with a range of appropriate assessment methods. Our RPL Kit includes six steps: Stage 1: An RPL Application Form and Information
